Frequently Asked Questions
Do you offer in-person sessions? - At this time I only offer sessions online.
What types of clients do you accept?
- I currently accept clients who are at least 16 years of age. Clients seeking individual therapy or single-session therapy must reside in the state of Missouri (this is a licensing requirement). I welcome the opportunity to work with clients of any race, gender, sexual orientation, or religion.
Do you offer couples counseling, family counseling, or group counseling?
- No, at this time I only offer individual counseling.
How quickly could you get me in for a session?
- I can generally schedule new clients within two weeks of their request.
What are the pros and cons of telehealth?
- Telehealth offers significant flexibility - you can have a session from home, your car, your office - anywhere that feels like a safe, comfortable place for you to talk. Even though we're not meeting in person, you can still expect the same level of therapeutic care and support you'd receive in an office setting. For some, being in their own space (as opposed to an office) may help them feel more comfortable talking about difficult subjects.
- Telehealth can be subject to some technical issues - Wifi connections can be spotty, and sound or video quality may not always be ideal. Having a session from home (or wherever), may mean that you're also dealing with some outside distractions. Kids, pets, and significant others often make brief appearances in telehealth sessions - and if you're okay with that, then I am too.
Are there rules for telehealth sessions?
- Telehealth affords you some added flexibility when compared to an in-office session. Food and drink (non-alcoholic) are welcome during session, whether it's a full meal or just a snack. Please remain fully clothed for the duration of your session - exceptions can absolutely be made for nursing mothers. If you can, lowering or turning off the volume on televisions and radios is helpful.
How long is each session?
- Session length varies by service type. Please see the "Services" tab for more information.
How much do sessions cost, and what forms of payment do you accept?
- Session costs vary depending on the service you're receiving and the length of your sessions. See the "Services" tab for specifics.
- I accept all major credit cards, and can accept payments made from a Health Savings Account (HSA).
- I am paneled with Optum (including United Healthcare), Cigna, Aetna, and Carelon. Please note - these umbrella insurance companies often have smaller subsidiary companies that I may not be paneled with. I work with a company called Alma to help navigate what benefits your specific plan offers.
Do you accept insurance?
- I am paneled with Optum (United Healthcare), Cigna, Aetna, and Carelon, though I can't guarantee coverage for your specific plan.
Do you have a sliding scale?
- At this time I do not have a formal sliding scale in place. However - I believe therapy should be accessible for everyone and am happy to work with you to determine what type and frequency of session would be beneficial and affordable for you.
What is your cancellation policy?
- If you need to cancel or reschedule a scheduled session, I ask that you do so at least 24 hours in advance. Cancellations and rescheduled sessions handled more than 24 hours prior to the start of the session are not charged. Cancellations and rescheduled sessions communicated less than 24 hours prior to the start of the session but more than 2 hours prior to the start of the session are assessed a $35 fee. Cancellations and sessions rescheduled within 2 hours of the scheduled start time are charged the full session fee.
What if I need to talk to you in-between scheduled sessions?
- If you have a question about services, need to reschedule, or need to confirm a scheduled appointment - you can call, text, or email me. If you feel like you are in need of a session sooner than the one you have scheduled, please call, text, or email me - I will do my best to accommodate you. While I check messages often - I can't always respond right away. If you are having a mental health emergency, please contact 911 or go to your local emergency room.
- Established clients can message me as needed via the Simple Practice app.
What are your hours?
- My primary hours are Tuesdays and Wednesdays from 8am - 2pm. During these times (barring unforeseen circumstances), I will not have a tiny human roaming around my house. However - I recognize that these times are not ideal for everyone, so if you don't mind the occasional sounds and sights of said tiny human, I'm happy to explore other day/time options. I have very limited evening/weekend availability.
What is a Good Faith Estimate, and how do I get one?
-Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage, both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
-Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
What types of clients do you accept?
- I currently accept clients who are at least 16 years of age. Clients seeking individual therapy or single-session therapy must reside in the state of Missouri (this is a licensing requirement). I welcome the opportunity to work with clients of any race, gender, sexual orientation, or religion.
Do you offer couples counseling, family counseling, or group counseling?
- No, at this time I only offer individual counseling.
How quickly could you get me in for a session?
- I can generally schedule new clients within two weeks of their request.
What are the pros and cons of telehealth?
- Telehealth offers significant flexibility - you can have a session from home, your car, your office - anywhere that feels like a safe, comfortable place for you to talk. Even though we're not meeting in person, you can still expect the same level of therapeutic care and support you'd receive in an office setting. For some, being in their own space (as opposed to an office) may help them feel more comfortable talking about difficult subjects.
- Telehealth can be subject to some technical issues - Wifi connections can be spotty, and sound or video quality may not always be ideal. Having a session from home (or wherever), may mean that you're also dealing with some outside distractions. Kids, pets, and significant others often make brief appearances in telehealth sessions - and if you're okay with that, then I am too.
Are there rules for telehealth sessions?
- Telehealth affords you some added flexibility when compared to an in-office session. Food and drink (non-alcoholic) are welcome during session, whether it's a full meal or just a snack. Please remain fully clothed for the duration of your session - exceptions can absolutely be made for nursing mothers. If you can, lowering or turning off the volume on televisions and radios is helpful.
How long is each session?
- Session length varies by service type. Please see the "Services" tab for more information.
How much do sessions cost, and what forms of payment do you accept?
- Session costs vary depending on the service you're receiving and the length of your sessions. See the "Services" tab for specifics.
- I accept all major credit cards, and can accept payments made from a Health Savings Account (HSA).
- I am paneled with Optum (including United Healthcare), Cigna, Aetna, and Carelon. Please note - these umbrella insurance companies often have smaller subsidiary companies that I may not be paneled with. I work with a company called Alma to help navigate what benefits your specific plan offers.
Do you accept insurance?
- I am paneled with Optum (United Healthcare), Cigna, Aetna, and Carelon, though I can't guarantee coverage for your specific plan.
Do you have a sliding scale?
- At this time I do not have a formal sliding scale in place. However - I believe therapy should be accessible for everyone and am happy to work with you to determine what type and frequency of session would be beneficial and affordable for you.
What is your cancellation policy?
- If you need to cancel or reschedule a scheduled session, I ask that you do so at least 24 hours in advance. Cancellations and rescheduled sessions handled more than 24 hours prior to the start of the session are not charged. Cancellations and rescheduled sessions communicated less than 24 hours prior to the start of the session but more than 2 hours prior to the start of the session are assessed a $35 fee. Cancellations and sessions rescheduled within 2 hours of the scheduled start time are charged the full session fee.
What if I need to talk to you in-between scheduled sessions?
- If you have a question about services, need to reschedule, or need to confirm a scheduled appointment - you can call, text, or email me. If you feel like you are in need of a session sooner than the one you have scheduled, please call, text, or email me - I will do my best to accommodate you. While I check messages often - I can't always respond right away. If you are having a mental health emergency, please contact 911 or go to your local emergency room.
- Established clients can message me as needed via the Simple Practice app.
What are your hours?
- My primary hours are Tuesdays and Wednesdays from 8am - 2pm. During these times (barring unforeseen circumstances), I will not have a tiny human roaming around my house. However - I recognize that these times are not ideal for everyone, so if you don't mind the occasional sounds and sights of said tiny human, I'm happy to explore other day/time options. I have very limited evening/weekend availability.
What is a Good Faith Estimate, and how do I get one?
-Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage, both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
-Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call HHS: 1-800-985-3059.